The information on this page was taken from a recent friends and family test survey, click on the image below to see more information:

What was good about your care?

Everything was good from entering to leaving – staff good and caring

Very understanding and clear in explanations of procedure and exercise

I felt that everything was explained in a clear and precise way so I understood everything

Time taken to discuss any worries I have and everything discussed and explained well

Felt I have thoroughly been checked for any problems with both knees and ankles

I was given more information than I ever expected and was told everything I needed to know. Very helpful

Very polite. Explained everything, listened to what I had to say. Very friendly

Felt at ease, took time at explain what was happening

Friendly atmosphere, felt like I could talk/ask questions

What would you like to see improved in this service?

Think they have a great service, why change, it’s great!!

Nothing at all. The service has been 100%

Quite happy so far with everything

I have been satisfied with the service received. I am now returning to the gym, and continuing with the advice and exercises at home.

None, fab service

It’s already an excellent service

Quite happy so far with everything

The service is good, no complaints

Very happy with how it is